Punch Needle Workshop

Cancellation Policy

1. Booking Requirements ~ Advance Booking - Workshops must be booked at least 2 weeks in advance to secure your preferred date and time. For larger events (20+ participants), we recommend booking 4 weeks in advance. ~ Deposit - A 50% non-refundable deposit is required for private parties at the time of booking to hold your date. The remaining balance is due 7 days prior to the event. 2. Cancellation Policy ~ Cancellations (14+ days before event): For private parties, if you cancel 14 days or more before your scheduled event, your deposit will be retained, but no additional fees will apply. ~ For public workshops: Cancellations must be made 72 hours prior to event. 3. No Show Policy ~ If your group is a no-show without prior notice, the full booking fee will be charged, and no refunds will be issued. ~ For private parties or events with multiple attendees, if the host is present but some guests do not show, no refunds will be provided for absent guests. ~ For public event workshops, no refunds will be made for no show customers. 4. Rescheduling ~ You may reschedule your event once, provided you notify us at least 7 days in advance. The deposit will transfer to the new date. Additional rescheduling may incur a fee. ~ Rescheduling requests made less than 7 days before event will be subject to a $75 rescheduling fee to cover preparation costs. 5. Weather & Unforeseen Circumstances ~ For outdoor events, we recommend having an alternative indoor location available. In cases of severer weather or unforeseen circumstances beyond your control, we will work with you to reschedule without penalty. 6. Minimum & Maximum Attendance ~ A minimum number of participants may be required depending on the type of workshop. Final headcounts are due 7 days prior to the event. 7. Payment Methods ~ We accept payments via check, credit/debit card, Apple Pay, Klarna. All payments must be completed prior to the event date unless otherwise arranged.

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